AI Efficiency, Skill Inequality, and the Educator's Role
What we can learn from recent studies on the impact of AI on work.
[image created with Midjourney]
Welcome to AutomatED: the newsletter on how to teach better with tech.
Each week, I share what I have learned — and am learning — about AI and tech in the university classroom. What works, what doesn't, and why.
In this week’s edition, Caleb covers some recent papers on productivity and AI.
Are AI tools making us more productive now?
It’s clearly a big question. One that we should narrow down. Let’s do that by looking at specific professions.
For academics, it would be especially interesting to know whether technologies like ChatGPT have increased general research productivity. As far as I know, there’s been little work into that question, although there are cases where AI has assisted with specific research projects and tasks, like drug discovery, protein modelling, or weather prediction. There are many articles on the ethics of using AI tools for research, but less on whether and to what degree they affect productivity in general.
However, there are promising signs that productivity has increased among business professionals and programmers.
🔬 Looking At Some Studies
One study looked at 453 business professionals and found that they were able to write reports 11 minutes faster. The evaluators graded the reports and the researchers determined that the AI-assisted ones were generally better.
Shaving around 10 minutes off a single task is nothing to sneeze at. The non-AI-assisted professionals created their document in an average of 27 minutes. In theory, in an hour, they could handle 2 such tasks, while an AI-assisted professional could handle 3.
The same study found that AI reduced skill inequalities. Less skilled workers gained more from AI assistance than the more skilled ones. This is because participants in the treatment group tended to get fewer low scores on the first task. Hence, the professionals using AI had more similar scores (more “skill equality”) than those who didn’t.
One can’t read too much into this finding — they’re looking at a simple graded report after all — but it’s suggestive and it’s corroborated by some other studies (like this one, this one, and this one). Let’s return to this point.
Another study found that programmers using AI are able to complete test tasks 90 minutes faster!
Participants were instructed to “write an HTTP server in JavaScript”; that is, complete a technical programming task:
Conditioning on completing the task, the average completion time from the treated group is 71.17 minutes and 160.89 minutes for the control group. This represents a 55.8% reduction in completion time.
Again — that’s a huge productivity boost. Note that the control group had access to the internet (apart from the AI tool, GitHub Copilot, of course).
Maybe McKinsey Digital’s mid-summer report was right to estimate that generative AI “could add the equivalent of $2.6 trillion to $4.4 trillion annually” to the global economy…
👨🏫 Early Implications for Educators?
To my mind, there are several tentative takeaways.
First, we're in the early stages of research. These numbers are huge. That should raise healthy skepticism. Are we seeing anything close to such a huge productivity boost from programmers? My impression (in my technical role) is that we’re seeing some, but there’s no way it’s 126%. The test task isn’t representative of programmer work. Software engineers do many things and most tasks have not experienced the same productivity boost.
We should have similar skepticism about generalizing from the study on business professionals — reports of these kinds may not be representative of a business professional’s tasks.
Second, it hints at where we’ll see productivity gains. Standard reports will be easier to write. Chore-like computer programming tasks will be easier to complete. There’s a point here about the nature of the tasks — routine knowledge work may take up less and less time.
There’s another point about who the productivity gains are going to go to first. If easier work is more susceptible to automation, then we should expect lower-skilled workers to benefit — while automation will make a marginal impact on high-skilled workers. That was suggested by the study on business professionals and also supported by the impressions of some tech workers:
many people seem to think 10x engineers will be the biggest AI beneficiaries. Replit CEO @amasad has a different take:
“For 10x engineers it basically helps them type faster (we’ve calculated a 30-40 percent productivity boost)
For people who weren’t coding before, you can’t… twitter.com/i/web/status/1…— Auren Hoffman (@auren)
12:49 AM • Sep 27, 2023
Apart from the hyperbole, my impression is the same.
For the time being, larger and deeper reports will remain elusive. Complex programming tasks involving large code bases, architectural decisions, and coordination across teams will also be difficult to tackle.
As such, the value of being able to tackle these tasks may increase.
It’s at these edges where educators can help. As a first step, this looks like preventing AI misuse to ensure students are capable of the sorts of tasks that AI does poorly. The next step, perhaps, involves helping students and other researchers use AI well, as Graham has argued in discussing the relevant considerations. For example, by helping students improve their judgment after the routine work — work that will be increasingly automated — is done. But to do that, teachers also need to know what the limits of these tools are and have some degree of mastery in the field. Engaging directly and trying out these tools on your own is essential.
🔗 Links
🔎 Speaking of increasing researcher productivity, Elicit recently pushed out new updates to help researchers explore the scientific literature with their AI Assistant.
🏭️ Reports on the ground of AI and productivity:
Labor cost in coordinating freight is ~10% of the cost of international shipping. AI will make almost everything you buy cheaper.
Thanks to our new GPT-4 based copilot that Flexport ops tech team rolled out this week, a task that used to take operators 30 minutes can now be… twitter.com/i/web/status/1…
— Ryan Petersen (@typesfast)
3:46 AM • Sep 27, 2023
The CEO of OpenAI followed up with “important point here: these systems are much better at doing tasks than jobs.”
📱 Speaking of OpenAI, ChatGPT is rolling out support for voice conversations soon, and we should expect other LLM tools to follow (Pi, for example, already supports voice conversation):
Use your voice to engage in a back-and-forth conversation with ChatGPT. Speak with it on the go, request a bedtime story, or settle a dinner table debate.
Sound on 🔊
— OpenAI (@OpenAI)
12:12 PM • Sep 25, 2023
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